Frequently Asked Questions
Everything you need to know about stepping into style and comfort.
How do I determine the right sandal size for me?
We provide a detailed size guide on every product page. We recommend measuring your foot from heel to toe and comparing it to our chart. If you are between sizes, we suggest sizing up for the best comfort.
What is your return policy for footwear?
We offer a 30-day return window for all unworn sandals in their original packaging. Please ensure the soles show no signs of outdoor wear to qualify for a full refund.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your sandals sooner for an upcoming vacation.
Are your sandals water-resistant?
Material varies by style. Our EVA and rubber collections are 100% waterproof, while our genuine leather and suede styles should be treated with a protective spray and kept away from heavy moisture.
Do you offer international shipping?
Yes, Sandal Season ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options like Klarna and Afterpay.